Contact Us

Suzhou Junzairen Technology Co., Ltd.
The company operating Tarqeln.

Email: service@tarqeln.com
Business address: Room 2-1610-02, No. 1 Shanghai East Road, Chengxiang Town, Taicang, Suzhou, Jiangsu, China.

Product questions

Send the product name or link and the information you need, such as dimensions, material composition, fastening, garment compatibility, quantity or included packaging.

Order and delivery support

Include your order number and the email address used at checkout so we can locate your purchase.

Changes and cancellations

Email us as soon as possible if you need to amend an address or cancel an order. We will check fulfillment status, but changes cannot be guaranteed once processing or dispatch has begun.

Product concerns

Describe the issue and provide photographs of the item, packaging and affected area where available. Avoid forcing a damaged clasp, clip or pin.

Return requests

Contact us before mailing a return. We will provide the appropriate return address and instructions. The business address above is not an automatic return destination.

Do not email passwords, full payment-card numbers or unnecessary sensitive information.